For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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User GuideDeveloper GuidesAPI Reference
User GuideDeveloper GuidesAPI Reference
  • Getting Started
    • What is Runtype?
    • Creating your account
    • Platform Keys vs. BYOK
    • Understanding the Runtype UI
    • Quickstart: Social Media Post Generator
    • Quickstart: From Agent to Chat Widget
  • Dashboard
    • What is the Dashboard?
    • Daily Executions
  • Playground
    • What is the Playground?
  • Products & Surfaces
    • What are Products?
    • What are Surfaces?
    • Creating a Product
    • Setting up a Chat Surface
    • Setting up an API Surface
    • Setting up an MCP Surface
    • Setting up an A2A Surface
    • Setting up a Slack Surface
  • Flows
    • What are Flows?
    • Creating and Editing Flows
    • Flow step types overview
    • Agent and Flow Templates
  • Agents
    • What are Agents?
    • Creating and configuring Agents
    • Agent tools
  • Records
    • What are Records?
    • Creating and managing records
  • Tools
    • What are Tools?
    • Built-in Tools
    • Creating custom tools
    • Creating external tools
  • Evals
    • What are Evals?
    • Running an Eval
  • Schedules
    • What are Schedules?
  • Logs
    • What are Logs?
  • Integrations
    • Connecting AI model providers
  • Settings
    • What's in Settings?
    • Available AI models
  • Troubleshooting & FAQ
    • FAQ
    • Rate Limits and Usage
    • Managing Runtype with Claude
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On this page
  • Create a Product
  • Quick start templates
  • Adding Capabilities
  • Deploying with Surfaces
  • Product settings
  • Visualizing your Product
  • Next steps
Products & Surfaces

Creating a Product

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Products are the central hub for your AI features. A Product bundles your Flows and Agents into Capabilities, then exposes them to users through Surfaces — chat widgets, REST APIs, MCP servers, and more. Build once, deploy everywhere.

Before you beginYou’ll get the most value from Products if you already have at least one Flow or Agent built. If you’re starting from scratch, try the quickstart guide first, or create Flows and Agents directly from within your Product after you set it up.

Create a Product

  1. Click Products in the sidebar.
  2. Click Create Product.
  3. Enter a name, such as Customer Support Assistant.
  4. Add a description so your team can understand what the Product does at a glance.
  5. Click Create.

You’ll land on the Product detail page, where you can start adding Capabilities and setting up Surfaces.

Choose a descriptive name that reflects what the Product does for your users, not how it works internally. This name appears in generated API docs and MCP manifests.

Quick start templates

Templates give you a fully configured Product with pre-built Capabilities and Surfaces, so you can go from idea to working deployment in minutes.

  1. Click the Create dropdown on the Products page.
  2. Select Quick Start.
  3. Choose a template that fits your use case.
  4. Follow the guided setup to customize it.

Templates are a good way to explore what Products can do before building one from scratch.

Adding Capabilities

Capabilities are the Flows and Agents that power your Product. From the Capabilities tab, you have several options:

  • New Flow — Build a Flow directly inside your Product.
  • New Agent — Create an Agent without leaving the Product editor.
  • Use Existing — Link a Flow or Agent you’ve already built.
  • Connect External — Connect an external A2A-compatible Agent, such as LangChain, CrewAI, or Vercel AI.

Each Capability gets a unique name and description that Surfaces use to present it to end users. For the full workflow, see Adding capabilities to a Product.

You can build and iterate on Flows and Agents right from the Product editor. You do not need to create them separately first. If you need to build one first, see Creating and editing Flows or Creating and configuring Agents.

Deploying with Surfaces

Surfaces are how your Capabilities reach users. Each Surface type is a different deployment channel:

  • Chat Widget — Embeddable chat interface for your website.
  • MCP Server — Expose Capabilities as MCP tools for AI assistants like Claude Desktop or Cursor.
  • REST API — HTTP endpoints with auto-generated OpenAPI docs for developer integrations.
  • A2A Agent — Agent-to-Agent protocol for AI-to-AI collaboration.
  • Slack — Connect to a Slack workspace for direct messages, mentions, and channels.
  • Email Channel — Send and receive emails to interact with your Capabilities.

You can add multiple Surfaces to a single Product and choose which Capabilities each Surface exposes. To learn how Surfaces work, see What are Surfaces?.

Start with a Chat Widget Surface to test your Capabilities interactively, then add an API Surface or MCP Surface when you are ready to integrate.

Product settings

From the Product detail page, you can configure:

  • Name and Description — Update how your Product is identified.
  • Icon — Choose a visual icon for quick recognition.

Visualizing your Product

The Architecture tab gives you an interactive visual map of your Product. It shows how Capabilities connect to Surfaces, which makes it easier to understand and share your Product’s structure.

Next steps

  • Add Capabilities to your Product so users can interact with Flows and Agents through your Surfaces.
  • Set up a Chat Widget Surface to test your Product interactively.
  • Set up an API Surface if you want to give developers HTTP access.
  • Read What are Surfaces? if you are still deciding how you want to deploy.