Build AI-powered workflows by creating Flows that process data, call AI models, and take actions automatically. If you are new to the feature, start with What are Flows? for a quick overview.
You can also create a Flow from a Product when adding a Capability. It opens the same editor.
Steps are the building blocks of your Flow. Each step performs a specific action, such as calling an AI model, fetching data, making API requests, or running code. For a broader map of what is available, see Flow step types overview.
Use the search bar in the Add Step dialog to quickly find the step type you need. If your search narrows to a single result, press Enter to add it.
Steps execute sequentially from top to bottom. To pass data between steps, reference an earlier step’s output variable with double curly braces, such as {{summary_result}} or {{ticket_analysis.category}}.
System and Record variables like {{_record.metadata.field}} are also available.
Drag steps in the left sidebar to change execution order. The Flow runs from top to bottom in the order shown.
Use the enable or disable button in the sidebar to turn individual steps on or off. Disabled steps are skipped during execution, which is useful for testing or temporarily removing a step without deleting it.
Click any step in the sidebar or the main editor to select it, then update its configuration in the step card. Click Save in the toolbar when you’re done.
Click the trash icon on a step in the sidebar to remove it. If other steps reference the deleted step’s output variable, update those references.
Results show step-by-step execution details, including input, output, and timing for each step. Click any step in the results to see its full details.
You can test a Flow before saving it. The editor uses your current unsaved steps, which is helpful for rapid iteration.
The toolbar shows Create for new Flows or Save for existing ones. Save your work frequently as you build.
To make a Flow the live version used by your Products:
From the same dropdown, you can also view past versions or open Conversations for Flows with Agent steps.
Published versions are locked. Any further edits create a new draft automatically.
Click the Generate button in the toolbar to have AI help you create or modify your Flow’s steps. Describe what you want your Flow to do, and Runtype generates the steps for you.
Each step has configurable error handling. Click the error handling icon on a step card to choose what happens if that step fails.
Fallbacks are especially useful for AI steps. You can set a backup model so your Flow keeps running if a specific model is unavailable.
The footer of the Flow editor includes an environment selector where you can switch between Development and Production. Use Development while building and testing, then switch to Production when your Flow is ready for real usage.